Some usernames are not visible in Kakao

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artoar11
Posts: 5
Joined: Thu Sep 01, 2016 11:00 am

Some usernames are not visible in Kakao

Post by artoar11 » Sun Oct 09, 2016 6:18 pm

Hi alexbueno,
Two weeks ago I changed twice my username in the project. But none of them can be seen in statistics. In our team in September came many donors. We all have long names. Some of them also do not appear in these statistics. In EOC stats are visible.

Team:
Curecoin - #3 (on EOC: Total - 5,324 users; on Kakao: Active - 4,988 users; ALL - 4,988 users)

Member:
artoar_home (old uname, inactive, is seen)
artoar11_FLDC_12fjUEj9Unmyu1z1JqkLkQihNqiUHMyMxF (new, inactive, is not seen)
artoar11_ALL_12fjUEj9Unmyu1z1JqkLkQihNqiUHMyMxF (new, active, is not seen)

Filter active/inactive does not work.
Inactive - 0 (?)

Greetings

Edit: "Total" points of the team(s) are also less than those in the EOC.

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AlexBueno
Site Admin
Posts: 27
Joined: Tue Aug 30, 2016 7:50 pm

Re: Some usernames are not visible in Kakao

Post by AlexBueno » Mon Oct 10, 2016 2:12 pm

Hi artoar11,

This might be an issue due to the length of username. I'm checking this right now!

About the active users, KakaoStats consider 60 days without points to flag an user inactive and so far it's not running for this time. This will change soon.

I'll come back soon...

Br.
Alex

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AlexBueno
Site Admin
Posts: 27
Joined: Tue Aug 30, 2016 7:50 pm

Re: Some usernames are not visible in Kakao

Post by AlexBueno » Mon Oct 10, 2016 3:03 pm

Hi again artoar11,

I really thankful for what you noticed. The real problem is that the system is lacking memory!

Normally I only see my user or someone else to check if importation was ok. Turns out that backend interface is just imputing new data and crashes when updating everything else since it runs out of memory.

Old laptop-server is still up and running and has more memory that this one, I'll check if everything is fine over there and try to buy more memory for this server.

Br.
Alex

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AlexBueno
Site Admin
Posts: 27
Joined: Tue Aug 30, 2016 7:50 pm

Re: Some usernames are not visible in Kakao

Post by AlexBueno » Mon Oct 10, 2016 3:22 pm

Hi,

I've pointed current webserver to get data from old laptop for now as I go buy some memory!

Should be ok now, search for artoar return this 10 users...

Image

Br.
Alex

artoar11
Posts: 5
Joined: Thu Sep 01, 2016 11:00 am

Re: Some usernames are not visible in Kakao

Post by artoar11 » Mon Oct 10, 2016 6:19 pm

Hi AlexBueno,

Now works well. Job well done. Thank you for the service you are doing for us :D
I apologize for my bad English.

Greetings
Arto

User avatar
AlexBueno
Site Admin
Posts: 27
Joined: Tue Aug 30, 2016 7:50 pm

Re: Some usernames are not visible in Kakao

Post by AlexBueno » Mon Oct 10, 2016 8:05 pm

artoar11 wrote:Now works well. Job well done.
Thank you!

I was able to switch back to the main server increasing swap memory, but could not buy more physical memory, they're being hard to find now.

Right now it's taking a loooooong time to import the files.

Br.
Alex

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